Contents

• Executive Summary 2
• Introduction 4
• Business Orientation 5
• PEST Analysis of General Motors 5
• Literature Review 8
• High Performance Work (HPW) 8
• High Performance Work Systems (HPWS) 10
• HPW (High Performance Work) at General Motors 12
• Methodology 14
• Results and Discussion 15
• Conclusion 15
• Recommendations 16
• References 18

Description

Re-structuring business environment or changes in the market surroundings, often tend to shake any organization and then it is a challenge for the HR to manage its employees. Being appointed as the Human Resource (HR) director at General Motors Corporation, to observe and control the entire HR problems and provide recommendations. As part of your induction and socialisation into this new role I decide to be proactive and have gone ‘back to the floor’ in order to determine the root cause of the low performance problems presented and just how effective the HR service has really been in delivering the right kind of policies to its internal customers.
It is well known in the organization that staff overall performance is lower than in other organization in the same sector and that staff often get away with doing very little at work. The HR department is singled out for blame as many of the interventions and policies put forward by them to raise performance have been: poorly received; simply ridiculed; ignored or just not implemented.
This paper in the form of a report focuses upon the findings and includes a cost-effective recommendations and an action plan to improve effectiveness, add value etc.