Contents
1.0 INTRODUCTION
1.1 PROCTER & GAMBLE OPERATION STRATEGY
1.2 PROCTER & GAMBLE QUALITY PLANNING AND CONTROL
1.3 TOTAL QUALITY MANAGEMENT
1.4 TECHNOLOGY IMPACTING OPERATIONS
1.5 PROJECT MANAGEMENT
CONLUSION
REFERENCES
Description
This study is in regards to the operations of Procter and Gamble, a company that deals with fast moving goods of daily household products, like its competitors Unilever. Procter and Gamble came into existence from a small meeting room, the meeting was held between three people, two brother in laws and their father in law, one of the Brother-in-Law was a candle maker while the other one was a soap maker, in the meeting their father in law advised them to join hands and start a company together and that was the beginning of the emergence of this giant company.
In this study we take a look into the leadership of Procter and Gamble, their supply chain management, further the study defines their planning and control of their manufacturing plans, TQM is given a very high value in Procter and Gamble as the CEO of Procter and Gamble thinks that it is the best way of delivering quality products, TQM is so highly valued that they began to teach it in school level. Further this study looks into the impacts that technology has on the operations, Procter and Gamble uses TelePresence technology in their organization to reduce travelling of its employees, this saves time and helps the stress factor for the employees.