Contents

• Introduction 2
• Planning, Developing and Evaluating Strategy for Change 3
• Strategy for Managing Resistance 6
• Develop and Implement Model for Change 8
• Measure and Monitor the Progress of Change 11
• Conclusion 12
• References 13

Description

Organizations need to constantly reinvent and change its products, services and processes, adopt new technologies for growth and sustainability of its business and hence change in organizational set up is inevitable. The change can be major or minor and be adding or altering a procedure in existing business process or it can be change in the entire process by introducing new technology. It is essential for organizations to constantly implement innovative ideas to their products or services, business processes and organizational structure, which will appeal to the customers and create profitability. WANTEC has been struggling to sustain in its hostile operational market due to its ineffective and inefficient internal environment. The organization’s hierarchical structure provided no scope for initiation of innovative culture or encourages any changes in the infrastructure and their business processes. Due to its hierarchical organizational structure the employees worked in a controlled environment, which gave no scope of employee involvement in any aspect of the business. This has limited their attitudes and morals as well as their skills, which has failed to encourage any change in the organization. Since the employees have been working in such a bureaucratic culture they failed to recognize the need for change and also did not have the power to initiate the change, which had a negative impact on their attitude and created an increased resistance against change due to the fear of loss of status quo and fear that it will be difficult to adopt changes and new technologies. Due to lack of innovative culture the organization failed to adopt new technologies, which limited the scope of employee performance and overall performance of the organization. The report discusses the planning, development and evaluation of change strategy and provides recommendation for implementing strategy to manage resistance, develop and implement change strategy and monitor and measure the progress of change strategy.