Contents
Introduction 2
Important Operations Management Decision Areas in Ahli Bank 3
Service Design 3
Process Design 4
Quality Management 6
Strengths, Weaknesses, Opportunity and Threat Analysis of Ahli Bank 7
Conclusion 8
References 9
Description
This report is based on the following requirement -
Your critical analysis of the case will help you to answer the following questions:
Q1. Identify three important Operation Management (OM) decision areas (eg., quality, layout and process design) in your case company (work place). Critically analyse the present activities of your workplace on the chosen OM decision areas and suggest ways to improve performance (maximum 1500 Words).
Q2: Evaluate the strength, weakness, opportunity and threat of the company in such a way to show how these can be synergistically exploited to improve the performance (maximum 500 words).