Contents

• Introduction 3
• Part A 4
• Company Background- National Finance Co. S.A.O.G 4
• Statement of the Issue 4
• Analysis of the Factors contributing to the Issues 5
• Structure & Culture 5
• Strategy 8
• Human Resource Policies 10
• Recommendations 10
• Part B 16
• Literature Review of the Management Frameworks used to analyze the Issues 16
• McKinsey’s 7 S Model 19
• Congruence Model 20
• Nohria and Lawrence’s Four Drive theory 22
• Literature Review of Management Frameworks used for providing Solution to the Issue 24
• Cultural web 24
• Jay Galbraith’s Star Model 25
• Amabile and Kramer’s Progress Theory 26
• Conclusion 28
• Part C 29
• Reflection 29
• References 35

Description

Organizational success and sustainability depends on its competencies to respond to the changing external environment. The organization requires to bring effective changes in the internal elements such as strategy, structure, system and employee performance, which should be aligned to the need of the market and if ignored can lead to serious business issues. National Finance Co S.A.O.G faces a similar situation wherein the company in spite of being well established and loyal customers is facing reduced profitability. The reduced profitability is due to various internal inefficiencies, which are analyzed in this report using management frameworks. The analysis of the factors is done using systems approach. A systems approach to problem solving takes a holistic approach by considering other factors leading to the issue rather than focusing only on the main issue and addressing it. Hard systems approach involves a structured approach to problem solving wherein problem can be well-defined and a definite solution exists to overcome the problem. Using the various management framework Part A analyzes the factors leading to the issue recommendations are provided to overcome the issues. Part B of the report discusses the management frameworks used to analyze and provide solution to the issues identified. Part C is the reflection of the author of this report about the experience had while carrying out this project.