Contents
Introduction 2- About Oman Air 2
- Operations Management at Oman Air 3
- Supply Chain Management 4
- Quality Management 5
- Service Design 5
- Impact of the Operation Management Decisions to other Business Areas 6
- Conclusion 8
- References 10
Description
Operations management is a process wherein the input resources are transformed to useful finished product, which the consumers have desired. The operations management involves controlling and overseeing the activities such as product and service design, capacity planning, quality control, supply chain, inventory management such that they produce high quality products with use of minimum resources. The report critically analyzes the three important operations management decision areas in Oman Air, which is the flagship carrier of Oman. The report also analyze the impact of these decision areas on other business areas, which can have further impact on the business.
