Contents
AN INTRODUCTION TO MARKETING MANAGEMENT
BACKGROUND – STAPLES
BACKGROUND—STAPLES UK
ENVIRONMENTAL APPRAISAL ANALYSIS FOR STAPLES UK
PLEEST ANALYSIS
PORTER’S FIVE FORCES
SWOT ANALYSIS
TARGET MARKETS FOR STAPLES
MARKET SEGMENTATION
TARGET MARKET ¬– HOME OFFICE
JUSTIFICATION
CUSTOMER PROFILE
POSITIONING
SEGMENTATION OF HOME OFFICE
MARKET MIX-HOME OFFICE
PRODUCT MIX FOR HOME OFFICE
MARKET OBJECTIVE (FOR FIRST TWO YEARS))
MARKET OBJECTIVE (LONG TERM (FOR PRECEDING 3 YEARS ))
TARGET MARKET – STUDENTS
JUSTIFICATION
CUSTOMER PROFILE
POSITIONING
SEGMENTATION FOR STUDENTS
MARKET MIX-STUDENTS
PRODUCT MIX FOR STUDENTS
MARKET OBJECTIVE (SHORT TERM (FOR FIRST TWO YEARS))
MARKET OBJECTIVE (LONG TERM (FOR PRECEDING 3 YEARS ))
EVALUATION AND CONTROL
QUESTIONNAIRE
SAMPLING
BIBLIOGRAPHY
Description
“Staples UK was formed in 1992 when Staples purchased 48% of Maxi-Papier (Germany) launched a joint venture with Kingfisher (UK).” Staples UK are selling the various types of office products which includes office supplies (calendars, desk accessories, paper), office furniture, and office equipment (computers, printers, fax machines) it also including staplers and staples.( http://www.hoovers.com)
They categories their products in terms of paper supplies, Ink and toner supplies, Technology, Office supplies, furniture and facilities. (http://www.staples.co.uk)
Staples UK is a subsidiary of US-based Staples. Staples operate about 140 stores all over England. Along with stores staples sells office products online and by catalogue. “In a move that will boost its operations in Europe substantially, Staples UK's US parent company has agreed to acquire Dutch office supplies distributor Corporate Express NV for about $2.7 billion.” http://www.hoovers.com/staples-uk/--ID__135095--/freeuk-co-factsheet.xhtml
In 2007, staples sale in UK was 16.1% compared to its sales all over Europe and ranks third in it sales figures in Europe with France and Germany having higher sales of staples product in Europe.