Contents
1. INTRODUCTION 1
2. LOGISTICS OVERVIEW 2
3. DHL HISTORY 3
4. DHL SERVICES 5
6. CUSTOMER SATISFACTION
7. RECOMMENDATIONS
8. CONCLUSION
9. REFERENCES 39
Description
In this paper, we are going to talk about DHL and its logistics services in general and we will concentrate on the TTS (Transportation, Transhipment and Storing) service. We will go deeply into the transportation logistics and warehousing, the way these two sectors are managed and operated, and will assess them up to whatever available data and information.