Contents
Introduction 3- Australia and New Zealand Bank - Company Profile 3
- Part -1 4
- External issues affecting the ANZ Bank resulting in moving jobs offshore 4
- Internal issues affecting the ANZ Bank resulting in moving jobs offshore 5
- Effect on the stakeholders of the ANZ Bank 6
- Customers 6
- Employees 7
- Suppliers 7
- Government 7
- Strategic Advantages & Disadvantages of off shoring 7
- Reasons prompting ANZ for off-shoring 9
- Suitable jobs for moving offshore 11
- Strategic implications of moving jobs offshore 12
- Part- 2 13
- Processes and Resources 13
- Key Risks 15
- Financial Issues 16
- Positive Financial Issues 16
- Negative Financial Issues 16
- Part -3 17
- Decision Making Process 17
- Cost 17
- Environmental factors 18
- Culture 18
- Expertise 18
- Infrastructure 19
- Tools to Evaluate the Success 500 19
- Conclusion 150 19
Description
This report mainly studies the strategic and financial aspects related with the selected financial service provider that is Australia and New Zealand (ANZ) Bank off shoring certain jobs.
