Contents
Executive Summary 2
Introduction 6
Vision 6
Mission 6
Description of the Business 6
Location 7
Services to be offered 7
Outline of the entire business 7
Limitation 8
Industry Analysis 8
SWOT analysis for the tourism industry in Sri Lanka 8
Strengths 8
Weaknesses 8
Opportunities 9
Threats 9
SWOT analysis for the Yellow Stone Safari Services 9
Strengths 9
Weaknesses 10
Opportunities 10
Threats 10
PESTEL Analysis for Tourism of Sri Lanka 10
Political Factor 11
Economic Factor 11
Social Factors 12
Technological Factors 13
Environmental factors 13
Legislative factors 14
Marketing Plan 14
Target Market & Customer Analysis 14
Tourists 14
Nature Lovers 15
Wild Life Photographers: 15
Wild Life Researchers 15
Segmentation- Targeting & Positioning 15
Competitor Analysis 16
Big Games Safari Operators 16
Audley Tour Operators 17
Ampersand Travel 17
Local Tour Operators 17
4 P – Marketing Mix 18
Product 18
Price 18
Place 19
Promotion 19
Price Quality Matrix 21
Management Structure& Staffing Plan 22
Financial Plan 23
Number of tourists 24
Number of tourists for the 1st year 24
Number of tourists for the 2nd year 24
Number of tourists f or the 3rd year 25
Prices 25
Peak Season 25
Off Season 25
Average rate chart 26
Budget for 1st year 26
Sales Figures 26
Budget for 2nd year 27
Calculation of total sales with different growth rate 27
Budget for the third year 28
Calculation of total sales with different growth rate 28
Calculation of Payback Period 29
Conclusion 30
Bibliography 31
Description
Yellow Stone Safari Services is a newly launched tour operation organization, providing safari boat cruises in and around Sinharaja Reserve Forest. The world heritage site, is the home to a vast diversity of flora and fauna (Sinharaja, 2013), and is the perfect backdrop for such a boat cruise due to its varied species of animals, birds and trees. Yellow Stone Safari Services, has opened as a private limited company, the ownership of which is shared amongst its 5 owners. A detailed industry analysis is provided in the form of PESTEL analysis and SWOT, and alongside a concise SWOT of the business is also attached. The marketing plan is provided with much detail, where the detail of product, pricing, distribution and promotional strategies are mentioned. Majorly, advertising and sales promotional strategies along with web marketing are given importance. It was decided, that Yellow Stone safari Services should tie up with leading tour operators of Sinharaja Reserve Forest to promote its own unique services. On development of their own brand name, Yellow Stone Safari Services can gradually distribute through their own established company. A detailed financial planning and sales projections is provided at the end of this plan, with the payback period amounting to approximate 2.4 years.