Contents
Introduction 3- Part A 4
- About Ministry of Health (MoH) 4
- Problem Statement 4
- Analysis of the Factors contributing to the Issue 5
- Organizational Structure 6
- Organizational Processes 8
- Human Resource Policies 9
- Recommendations 10
- Part B 17
- Literature Review of Management Frameworks used in analyzing the Factors contributing to the Issue 17
- Systems Thinking 17
- Hard Systems Approach 19
- Soft System Approach 21
- McKinsey’s 7S Model 23
- Jay Galbraith’s Star Model 24
- Herzberg Two Factor Motivation Theory 25
- Literature Review of Management Frameworks used to provide Integrated Solution to the Issue 26
- Leavitt’s Diamond Model 27
- Alderfer ERG Theory of Motivation 28
- Conclusion 30
- Part C 32
- Reflection 32
- References 38
Description
Organizational performance is directly influenced by the efficiency and effectiveness of the internal elements of the organization. The organizations to continue to perform well needs to constantly analyze the external and internal forces and bring required changes in the internal elements accordingly. If the organization’s ignore these forces it can lead to serious problems, as seen in the case of Ministry of Health (MoH), which has tried to increase efficiency by decentralizing the health centers and encouraging them to operate their centers independently but due to internal issues in the health centers it has not been able to function effectively, which has led to issues in the medicine procurement and inventory department. Hard systems approach is an effective approach, which enables identification and analysis of issues effectively and also enables finding effective solution to overcome the issue. The organization’s structure, processes and human resource practices are not as effective as it should be and require changes to increase its efficiency and reduce the costs and wastages of the operations. Of the medicine procurement department.
