Contents
This report is based on the following case study -
Tanglin Club offers tennis courts and other sporting facilities to its members.
The club has 2,000 members. Revenue is derived from annual membership
fees and hourly court fees.
The annual membership fees are:
Individual $45
Student 30
Family 100
Approximately half the members are “family” and the remaining memberships
are split equally between individuals and students. For the next two financial
years, the hourly court fees are $8 and $12 depending on the season and
time of day (prime versus non-prime time). The club has 10 courts and these
courts are available for 12 hours per day, from 9am to 9 pm.
The peak tennis season runs from October to April (181 days). During this
period, court usage averages from 90% to 100% of capacity during prime time
(5pm to 9pm) and from 50% to 60% of capacity during the remaining hours
(9am to 4pm). Daily court usage during the off-peak season averages from
20% to 40% of capacity, and is charged at $6 per hour. All of Tanglin Club's
memberships expire at the end of September. A substantial amount of the
cash receipts is collected during the early part of the tennis season due to
renewal of annual membership fees and heavy court usage. However, cash
receipts are not as large in the off-peak months.
For the start of the new financial year on 1 October 2015, Tanglin Club is
considering introducing a new membership and fee structure in an attempt to
improve its cash flow planning. Under the new membership plan, only an
annual membership fee would be charged, rather than a membership fee plus
hourly court fees. There are two classes of membership, with annual fees as
follows:
Individual $300
Family 500
The annual fee would be collected in advance as soon as the membership
application is completed. Members would be allowed to use the tennis courts
as often as they wish during the year under the new plan. All future
memberships would be sold under these new terms. A special promotional
campaign to attract new members and to encourage current members to
remain with the club would be instituted. The annual fees for individual and
family membership would be reduced to $250 and $450 respectively if
members pay for their yearly memberships in advance during the two-month
promotional campaign.
Tanglin Club’s management estimates that 70% of the current members will
continue with the club, and student members would convert to individual
membership. The most active members (45% of the current members) would
pay the annual fee in advance and receive the special fee reduction, while the
remaining members who continue would renew membership in October.
Those members who play 5 times or less during the year are not considered
active and would not re-join. Management estimates that the loss of members
would be offset fully by new members within 6 months of instituting the new
plan. These new members would pay a proportional amount of the annual fee
on joining. Furthermore, many of the new members would be individuals who
would play during non-prime time. Management estimates that adequate court
time will be available for all members under the new plan.
The new membership plan if adopted would be instituted at the start of the
new financial year (1 October 2015), i.e. the start of the tennis season. The
special promotional campaign would be conducted during August and
September, prior to the start of the new financial year.
Description
This report is based on the following requirement -
You have been engaged to help Tanglin Club evaluate its new fee structure.
Write a report to the Managing Director of Tanglin Club dealing with the
following issues:
a) Will the new membership plan and fee structure improve Tanglin Club's
cash flow? Explain your answer.
b) Identify the key factors that Tanglin Club must consider in its evaluation.
c) Explain the type of financial analysis Tanglin Club should prepare in order
to make a complete evaluation.
d) Explain how Tanglin Club's cash management practices may differ from
the present if new membership plan and fee structures are adopted.