Contents
Introduction 2
About Omantel 2
Effect of Modern Communication Technology on Decision-making process 3
Effect of Communications Methods on Decision-making process 5
Effect of Communications Skills on Decision-making process 7
Effect Information Richness of Communications on Decision-making process 8
Conclusion 11
References 13
Description
Communication is a very essential process, which influences the organizations strategy development and decision-making process to a greater extent. With increasing competition, rapid development of technology and increasing consumer demands there is a need for organizations to have effective communication channels, skills and methods to make effective decisions, which would provide a competitive advantage. The report discusses the effect of communication methods, skills and technology and information richness on decision-making process and analyzes those aspects in Omantel, a leading telecommunication company in Oman.