Contents

• Abstract
• Thesis statement – Purpose of the essay
• Hospitality industry at a glance
• Staff turnover: Factors and cost areas
• Staff turnover: Rewards and consequences
• Reference List

Description

Hospitality industry is full of great career opportunities, which signals substantial fluctuations of staff turnover in various sectors within the industry. There are a number of factors playing significant role in the turnover issue including, low salary rates in the market, poor recruitment and selection methods, lack of proper induction and training processes, and so on. The seasonal nature of the industry also contributes to the high turnover rates in different sectors, and more particularly, in the Pubs and Hotels sectors. Replacing staff is an expensive affair, but company management authorities can work out effectively on staff stability by improving work environment, conducting better training skills and programs, and building stronger relationships between employees and their supervisors.