Contents
Introduction 5
Background Information 5
Business Process and Emerging Technologies 6
Suitability of Video conferencing as applied to Queensland Health 7
Drivers and Barriers 8
Key Areas for Adopting the Technology 9
Conclusion 10
Recommendations 10
References 11
Appendix 12
Description
The paper discusses the innovative process and technologies which could have been used to avoid the disaster caused in implementation of ERP based payroll system at Queensland Health. The paper discusses how the organization can make use of the competitive strategies and avoid issues which can occur during implementation of new system.