Contents
Abstract 3
1. Introduction 4
2. Why outsourcing? 4
3. The current state of outsourcing 5
4. The process of outsourcing 5
4.1 The importance of method 6
5. The cost of outsourcing 7
6. What has gone wrong with outsourcing? 7
6.1 Failure to take a strategic approach 7
6.2 Absence of method 8
6.3 Failing to understand the role of information technology 8
6.4 Lack of experience 8
7. What has gone right with outsourcing? 8
8. The extent of outsourcing 10
9. Outsourcing check list 11
10. Conclusion 11
Bibliography
Description
With computer systems and projects and their implementations getting more complex with every day that passes, the tendering of IT responsibilities to external parties is becoming attractive to the organizations of all size. The common name for this type of operation is “outsourcing”. It is the attempt of this essay to explain outsourcing, mainly the benefits it brings concluding it with how it solves the problems that are present now in IT organizations.