Contents
Part 1 – Case study of the hospitality, leisure, travel & tourism sector in North East England
Market forces affecting the labour supply and quality of hotels in North East England
Measurement tools in the report
Part 2 – Report for the Best Western hotel
Best Western hotel: Strengths & Weaknesses
Part 3 – Benny’s case study
Labour cost & its implications
Employment package
Recruitment & retention policies
Employee legislation & its implications
References
Description
Brief description of places to visit in North East England, the experiences shared by travelers, factors affecting quality and treatment by hotel staff and hospitality case studies in European subcontinent