Contents
Executive Summary 3
Introduction 4
About the Company 5
Problems faced by Bank Muscat 6
Literature Review 8
Theories of Operation Management 8
Operational Effectiveness 9
Project Management 9
Benchmarking 11
Solutions to counter the problems faced by Bank Muscat 11
Solution actually taken by Bank Muscat 13
Conclusion 14
Bibliography 15
Description
The objective of the report was to concentrate on problems Bank Muscat (SAOG) had been facing in certain areas of its operation, and for the purpose of this report we concentrated on the problems Bank Muscat had been facing in its Audit Department.