Contents
Executive summary 3- Introduction 3
- About the company 4
- Problem faced by Bank Muscat 5
- Literature review 6
- Operation management 6
- Total quality management 6
- Project management 7
- Resource allocation 7
- Product and service design 8
- Findings 9
- Recommended strategies 9
- Conclusion 11
- Bibliography 12
Description
This report has been prepared with the objective of analyzing the operational activities of the sales department of Bank Muscat.
