Contents
Introduction 2- Assessment of Important Operations Management Decision Areas in Omantel 2
- Quality Management 2
- Capacity Management 4
- Service Design 5
- Analysis of Strengths and Weaknesses 6
- Conclusion 7
- References 8
Description
Operations management can be referred to as the management of the activities, which help in production of consumable products or services as per customer needs and expectations using various resources as inputs. Operations management include several processes such as product, service design, process design, capacity management, quality management etc. There are few important operation management processes, which enable the organization to have a competitive edge over others and organization hence needs to make effective decisions in those areas. The report assess the important operation management process in Omantel and also assess its strengths and weaknesses. The report also provides recommendations to improve the operation management areas further.
